Polar Help Desk 5 enables your organization to manage and deliver support services to your employees and customers through a central web-based help desk portal.
Features of Polar Help Desk 5
- Incident and Work Order management
- Email integration and automation
- Email Notifications management and customization
- RESTful design
- API that lets you integrate any system with Help Desk through HTTP protocols
- Accounts and Teams management
- Powerful and completely customizable User Roles and Permissions
- Active Directory integration
- Service Level and Service Level Agreements
- Reports
- Custom Languages
- (More info…)
| Email integration Manage email flow with help desk integrated with multiple email accounts and customize email notification templates using scripting language. |
Integrate any other system through API Easily integrate any system through RESTful API, e.g. CRM, HR systems, bug trackers and desktop software. |
| Build your own reports You can easily build new reports using client and server side Java Script. |
Incident Management and Service Level Management Use best practices from ITIL. |
| Source code available Polar Help Desk 5 is open-source software. |
Buy now
Polar Help Desk 5 is available in our shop. One free named license is included and each additional license can be bought for 250$.
Polar Help Desk 5 Free
Polar Help Desk 5 is available for download as fully functional free software with one named license and unlimited number of customers. Feel free to download it for evaluation and use. If you have some questions or would like to suggest a feature, please write to support@polarsoftware.com, your feedback will be greatly appreciated.
Online Demo
You can evaluate Polar Help Desk 5 easily online through our online demo.
