Screenshot of Polar Help Desk

Polar Help Desk 5 enables your organization to manage and deliver support services to your employees and customers through a central web-based help desk portal.

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Features of Polar Help Desk 5

  • Incident and Work Order management
  • Email integration and automation
  • Email Notifications management and customization
  • Accounts and Teams management
  • Programmable reports
  • Service Levels Management and Service Level Agreements
  • Active Directory integration
  • RESTful API that lets you integrate any system with Help Desk through HTTP protocols
  • Powerful and completely customizable User Roles and Permissions
  • Custom Languages
  • (More info…)
Email integration
Manage email flow with help desk integrated with multiple email accounts and customize email notification templates using scripting language.
Integrate any other system through API
Easily integrate any system through RESTful API, e.g. CRM, HR systems, bug trackers and desktop software.
Build your own reports
You can easily build new reports using client and server side Java Script.
Incident Management and Service Level Management
Use best practices from ITIL.
Source code available
Polar Help Desk 5 is open-source software.

Polar Help Desk 5 – 30 Day Free Trial

Polar Help Desk 5 is available for download as fully functional trial software with one named license and unlimited number of customers. Feel free to download it for evaluation and use. If you have some questions or would like to suggest a feature, please write to support@polarsoftware.com, your feedback will be greatly appreciated.

Online Demo

You can evaluate Polar Help Desk 5 easily online through our online demo.

 

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