System Requirements

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System Requirements for Polar Help Desk 5

In order to have your help desk software installed properly and run seamlessly, you should make sure to have all the system requirements fulfilled.

Server Requirements

  • Windows® 2008 (IIS 7.5) / Windows® 2003 (IIS 6.0) / Windows® Vista (IIS 7.0) / Windows® 7 (IIS 7.0) / Windows® XP (IIS 5.1). Both 32 and 64 bit versions of Windows are supported.
  • Microsoft .NET Framework Version 3.5
  • Microsoft SQL Server 2008 (including Express version) /  Microsoft SQL Server 2005 (including Express version). Express versions of Microsoft SQL Server are fully supported and Microsoft provides them for free.

Client Requirements

  • Web browser such as Firefox, Chrome, Opera, Safari, Microsoft Internet Explorer..



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